Cancellation, Refund & Exchange policies are as follows
* ON-SALE PURCHASE
- Products purchased on sale cannot be cancelled once the order is placed and are not eligible for return/refund/exchange.
* FOR ALL PRODUCTS
If you wish to return your product you’d have to ship it to us within 7 days of receiving your order and bear the shipping charges. Please note that the piece must be unused, unwashed, and free of any odor. Once we receive your return parcel, the piece is put through a quality check; RetroFuture reserves the right to deny a return/exchange if the piece does not pass the quality check.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you an exchange.
In case you have received a faulty item from our end, please reach out to our support team at 9928226788 via WhatsApp within 24 hours of receiving the order. No claims regarding faulty items will be processed after 24 hours.
For Cancellations please contact us via ‘contact us’ link.
- Cancellation is only possible in the case that the products have not been shipped. You can opt for a store credit or opt for another product. Once shipped, cancellation requests are not valid.
